Payment cancellation

You have cancelled your transaction.

If you cancelled because you want to change your subscription plan, you can do so following this link:
http://166.62.100.63/~winetrailsonline/wp-login.php?action=register

Payment can be made in several ways, as described below (in order of preference):

1.)  Online Shopping Cart (recommended): Our shopping cart allows you to purchase products online with minimal fuss. You will simply need to fill the form and choose your subscription.

If you require an invoice, please contact our sales team. Should you wish to pay an invoice using PayPal please indicate this and state your PayPal email address when requesting the invoice.

Credit/Debit Card payment by phone, fax or customer support portal. An invoice is required before you can use this payment method. For security reasons, never email us your card details.

Telephone Call during 9:00 – 17:00, Adelaide timezone, quoting your invoice reference.

Bank Transfers :  An invoice is required before you can use this payment method. Please ask for our “Vendor Profile” sheet which contains our bank account details. We accept BACS

Payments must be made without deduction of set-off. If your bank or payment agent charge a fee, you must pay that fee (it must not be deduced from the payment).

To prevent lengthy delays, it is essential that you include our invoice reference number in the “payee comments” field of your transaction.

Once the transfer has been made, please inform our sales team.

Cheque by Post : An invoice is required before you can use this payment method. Please ask for our “Vendor Profile” sheet which contains the relevant address and bank details.

Always include a copy of your invoice when sending us a cheque.

Please note that cheques can take a considerable amount of time to be delivered and subsequently clear in to our account.

Payment and Delivery Timescales: Please note that we cannot supply products or services until payment has cleared.

•  PayPal payments clear within a few seconds.

•  Credit/Debit Card payments usually clear within the hour.

•  BACS payments from AUS clear within 3-5 business days.

•  Cheque payments clear within 5-8 business days of receiving the cheque, but it can take over a week before we receive the cheque.

After payment has cleared, your products or services (as applicable) will be delivered as follows:

•  Hosting services: Hosting accounts are usually set-up within 1-2 days of payment clearing.

•  Support contracts: Usually commence upon payment clearing.

•  Bespoke projects: Please allow up to 10 business days of payment clearing for delivery of source code, formal reports, etc.

Got questions? Please contact us.